Occidental at Xcaret Destination is a 5-star all-inclusive resort located in the heart of the Riviera Maya, surrounded by lush tropical jungle and overlooking a beautiful crystal-clear cove. It offers the perfect blend of nature, comfort, and entertainment, making it ideal for families, couples, and travelers looking to explore Xcaret and the Mexican Caribbean.
Food & drinks
Enjoy a diverse dining experience with buffet and specialty restaurants featuring Mexican, Italian, Mediterranean, Asian cuisine, and seafood. The resort also offers several bars throughout the property where guests can enjoy national and international beverages, cocktails, and snacks included in the all-inclusive program.
Activities
Enjoy a wide range of activities for all ages, including swimming pools, snorkeling in the natural cove, kayaking, tennis, mini golf, a fitness center, beach volleyball, non-motorized water sports, nightly shows, and daily entertainment programs. Its prime location next to Xcaret Park also provides easy access to cultural, ecological, and adventure experiences.
Spa
Relájate en el exclusivo spa del Occidental at Xcaret Destination, un espacio diseñado para el bienestar y la renovación. Disfruta de masajes relajantes, tratamientos corporales, faciales, jacuzzi, sauna y servicios de belleza en un ambiente tranquilo rodeado por la naturaleza de la Riviera Maya.
Restaurants
Occidental at Xcaret Destination offers a diverse culinary experience with buffet and specialty restaurants included in the all-inclusive program. Guests can enjoy international cuisine, traditional Mexican dishes, Italian and Mediterranean specialties, fresh seafood, and Asian flavors.
Featured restaurants:
Le Buffet – International buffet cuisine.
Los Olivos – Mediterranean and Italian specialties.
El Pescador – Seafood and Caribbean cuisine.
La Hacienda – Traditional Mexican cuisine.
D'Oriental – Asian specialties.
Steak House – Premium grilled meats and steaks.
Pizza & Snacks – Casual dining and light meals.
General services
Occidental at Xcaret Destination offers a wide range of services to ensure a comfortable and enjoyable stay in the Riviera Maya. Surrounded by nature and featuring modern facilities, the resort combines comfort, entertainment, and personalized service for the entire family.
General services:
24-hour front desk
Concierge service
Free WiFi
Air conditioning
Complimentary parking
Currency exchange
ATM
Laundry service (additional charge)
Gift and souvenir shop
Medical services (additional charge)
Fully equipped fitness center
Spa and wellness center
Kids club
Daily activity program
Nightly entertainment
Tour and excursion assistance
24-hour security
Guest services
The Occidental at Xcaret Destination provides services designed to ensure comfort, entertainment, and an unforgettable Riviera Maya experience. The guest services team is available throughout your stay.
Guest services:
24-hour front desk and guest assistance
Concierge service
Assisted check-in and check-out
Complimentary WiFi in main areas
Daily housekeeping
Beach and pool towel service
Wake-up service
Tour and excursion assistance
Kids club with supervised activities
Daily entertainment program
Nightly shows and performances
Access to sports facilities
Laundry service (additional charge)
Medical assistance available (additional charge)
Currency exchange
Personalized assistance for celebrations and special events
Outdoors
Occidental at Xcaret Destination is surrounded by more than 80 hectares of protected tropical jungle and features spectacular outdoor spaces integrated with nature. Its outdoor areas combine lush gardens, nature trails, and access to a beautiful crystal-clear cove.
Outdoor features:
Private cove-style beach
Direct access to the Caribbean Sea
7 outdoor swimming pools
Tropical gardens
Nature trails
Relaxation terraces
Sun loungers and sunbathing areas
Poolside bars
Outdoor recreation areas
Sports and activity spaces
Panoramic jungle and ocean views
Ideal areas for snorkeling and kayaking
Internet
Occidental at Xcaret Destination provides complimentary Wi-Fi in guest rooms and throughout the main areas of the resort. Guests can stay connected during their stay for work, communication, browsing, or sharing their vacation experiences.
Parking
Occidental at Xcaret Destination provides complimentary parking for guests throughout their stay. The parking area is spacious, secure, and easily accessible for those traveling with personal or rental vehicles.
Accessibility
Occidental at Xcaret Destination features facilities designed to accommodate guests with reduced mobility, providing accessible spaces and services for a comfortable and safe stay.
Accessibility features:
Wheelchair-accessible facilities
Ramps in main areas
Adapted guest rooms (subject to availability)
Accessible restrooms in common areas
Access to restaurants, pools, and entertainment areas
Accessible pathways throughout key areas of the resort
Staff assistance available upon request
Languages
The staff at Occidental at Xcaret Destination is trained to assist international guests and provides service in multiple languages to ensure smooth communication and a pleasant stay.
